호텔 멘데즈 누녜즈

位置在古城區內的四星旅館，地理位置優越。旅館設備也古色古香，很配合古城區的氛圍。早餐的食材數量很夠，品質也很好，看得到旅館的用心。

Localização excelente, quarto confortável, funcionários cordiais. Foi uma boa experiência. Poderiam melhorar o preço do café da manhã.

This is rated as a 4 star hotel. 2 main points at issue. 1) There is one entry point in to the hotel with a series of steps to reception. There is no ramp and certainly there was no one to assist me with my suitcase. There is a disability mover at the entrance but in 2024 but no one was there and the vast majority of people can manage suitcases/ prams, wheelchairs, using a well designed ramp. I would have thought would be a very basic feature. 2) No communication to hotel guests regarding accessing level 6 when it’s closed due to a function. I stepped out of the lift expecting to eat lunch, only to be told by someone not in the hotel uniform that it was closed to me.Full stop. I found it rude that as a hotel guest I was not spoken to by a member of staff. Why was this responsibility handed over or taken over by a member of the public? All this could have easily been avoided if fontina had the foresight to post notices in each floor. I had no idea if the restaurant was going to be open for dinner. I was just told there was a wedding and to go. Smaller issues: The person who checked me in gave me no information on WiFi, and I had to ask for a map. Zero interest as to whether I wanted any tourist information. no soap- only a dispenser and not any particular brand. This is not 4 stars, sorry guys. TV selection. Great if you speak Spanish but not one English Channel; not even the news.

This hotel is in the old town in Lugo so great location with plenty of restaurants nearby. We are a group of 21 cyclists and the hotel were superb-very helpful with our luggage and bikes especially the manager. Breakfast for 10 euros was good value too.

Room was good. Building itself somewhat dated.

They were very nice at check in. I had to stay in the city to see my Dr early the next morning. The hotel is no-nonsense. Nothing special but they are nice. The rooms are clean and newly refurbished. The views from the terrace are lovely. Dining options and shopping are moments away. If I needed to stay in Lugo again I would consider this hotel. I slept very well.